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About Us
Who We Are
Locally-Trusted HVAC Company
TRX HVAC was built with a clear goal in mind: provide dependable heating, cooling, and refrigeration service backed by honesty and real-world experience. Based in Pocatello, ID, we proudly serve residential and commercial customers throughout Southeast Idaho with solutions designed for long-term reliability.
The business is owned and operated by Kris, who brings over 23 years of experience in the HVAC industry. His background includes system installation, service work, business ownership, and time spent as a State HVAC Inspector. Kris’ experience and Shandie’s support shaped how TRX HVAC operates today. Systems are installed correctly, issues are identified early, and customers are kept informed throughout the process.
TRX stands for Trusting, Reliable, and Experienced. These values guide how we approach every job, whether it is a new construction HVAC installation, a commercial refrigeration repair, or an after-hours service call. We believe customers deserve clear communication, clean work, and dependable results without pressure or confusion.
As a locally-owned business, accountability and consistency matter to us. We work with homeowners, builders, and business owners who want a long-term service partner they can rely on. From Pocatello and Chubbuck to surrounding Southeast Idaho communities, we are committed to providing HVAC services that support comfort, safety, and reliable system performance year after year.
Mission Statement
“To provide Southeast Idaho with the most trusted, reliable, and experienced HVAC and refrigeration services. As a locally-owned business, we are committed to protecting the comfort of our neighbors’ homes and the operational success of our local businesses through high-quality craftsmanship and honest, dependable service.”
Vision Statement
“To be the premier choice for mechanical solutions in Idaho, recognized for our technical mastery and our community-focused approach. We aim to set the industry standard for integrity, ensuring every customer feels like a partner, not just a job.”
Core Values (The TRX Way)
T – Trustworthy Integrity: We believe in honest pricing and transparent communication. We only recommend what you truly need, treated with the honor and respect our customers deserve.
R – Reliable Dedication: Whether it’s a scheduled maintenance plan or a midnight emergency, we show up when we say we will. Our community depends on us for comfort, and we never take that responsibility lightly.
X – eXperienced Excellence: With over 23 years in the industry, we don’t just “fix” problems; we solve them correctly the first time. We combine old-school work ethic with modern HVAC innovation.
V – Virtuous: Our military roots guide our precision, punctuality, and commitment to service above self.
C – Community-Focused: We aren’t just a service provider; we are your neighbors. We engage with humor, treat everyone like family, and give back to those who serve.
Trust, Reliable, eXperienced
Save On Seasonal HVAC Maintenance Plans!
Take advantage of our $89 spring and fall HVAC maintenance plans to keep your system running efficiently all year. Seasonal tune-ups help catch small issues early and reduce unexpected breakdowns.
Schedule Your HVAC Service Today
We provide dependable HVAC services in Pocatello, Chubbuck, ID, and across Southeast Idaho for homes and businesses.
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Find Us:
Pocatello, ID -
Hours:
Mon – Sun: 24 hours
Emergency Services Available